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Pesticide Retailer IPM Education Meeting Notes - July 24, 2006
Organized by the IPM Institute and the NE IPM Center.  Posted on August 22, 2006.  Please send errors or omissions to Tom Green.

Participating
Augustin, Baumgartner, Braband, Brandt, Butler , Fish, Garling, Grant, T. Green, Jess, Joseph, Koplinka-Loehr, Martinez , Moses, Purin, Richter, Wilen, Windbiel-Rojas

Thanks to the USDA Northeastern IPM Center (http://neipmc.org/index.cfm) for hosting the call.

Agenda Items
1.
Skip Richter, Travis County Extension Horticulturist, presented the Grow Green Program, Austin Texas.

The project began as a partnership between the Austin City Watershed Protection Program and Texas Cooperative Extension Service to address water quality issues.  Kathy Shay leads the effort for the city. In addition to Skip, Wizzie Brown (an Extension hort agent) and an ag agent have also been involved in program development.

The original concept was to create a “mini master gardener” training class series for garden center employees but high turnover among trainees led to little progress.  Those who participated tended to be those who needed the training the least.  Big box stores that move the most product have the highest turnover and least-skilled staff, and did not participate in significant numbers.

The most effective outreach approach has been to conduct training for employees at retail sites, from basic pesticide safety to advanced topics such as selecting least-toxic products.  Instructors match the program to the needs of the retailer, including early AM or evening trainings to work around operating hours. 

Big box stores remain the most challenging to recruit and interest level varies greatly from manager to manager.  It takes multiple visits to enlist participation and maintain a minimum level of participation by store staff.  Big box garden center managers are encouraged to join the Master Gardener program.  Big box stores are focused on maximizing inventory turnover and dollars per square foot, but positive customer reaction to the program and improved public image are also motivators to participate.

Annie Joseph from the Our Water Our World program indicated a strategy they have used successfully with big box stores is to pursue invites to regularly scheduled “team” or managers meetings, often held before or after store operating hours.  Skip indicated it’s possible to recruit regional managers as allies.  Home Depot has a national on-line training program but Grow Green has not attempted to contact those folks as yet.

Outputs have included the website, 22 fact sheets and 750,000 publications distributed to date.  The latest fact sheet addresses weed management.  Timely releases developed on seasonal or outbreak pests are faxed to retail sites for posting near registers.  Participating employees receive t-shirts with the program logo.  A “plant of the week” promotion has been effective in promoting sales of pest-problem-free plants and plants that attract beneficials. 

Promotions run on TV, radio and newspaper, including a “garden tip of the week” feature on the Central Texas Gardener TV show and a newspaper column written by Skip.  Media relations are an ongoing effort.  Program staff try to anticipate media interest and respond quickly to media inquiries re outbreaks, etc.  Getting the same messages out over and over through multiple vehicles is key.

Plants, tips and questions of the week are presented on the program website.  An organic section has been added to the Master Gardener Program.  Free plant clinics have been offered at malls.

Promotions focus on benefits to consumers, e.g., “don’t throw away free fertilizer” by bagging and removing grass clippings and other plant trimmings.  Creating awareness of problem issues is also key to persuading consumers to change behavior.

Outcomes are more difficult to measure.  A study has looked at 200 home sites in NW Austin, all of which drain into one stream.  Five years of data have been collected and are available on request.  No correlation between fertilizer application timing and stream nutrient content has been found, indicating stream nutrient levels may be influenced by inputs from more distant sites.  Pre and post-testing of participating employees has been effective in demonstrating improvements in knowledge, including retrospective post-testing, i.e., “compared to before the training, what have you learned?”  Store managers have also been surveyed re attitudes about the program.

The City of Austin has provided funding and in-kind support, including city staff to restock publication racks.  Product suppliers have provided some support for field trials.  Although supplier communications and advertising can run counter to recommended practices, Skip sees progress and willingness to change on the part of suppliers.

The program has also been working directly with service providers.  A “junior” Master Gardener program has been introduced to boys and girls clubs with a food and nutrition focus. 

Grow Green is expanding statewide under a new grant being managed by Kathy Shay.

For more information, contact Skip Richter, or Kathy Shay.

2. Ed Brandt provided an update on the 2007 Chesapeake Bay Watershed Eco Tour from Cooperstown NY to Virginia Beach, including a kick-off meeting held July 22.  The bicycle tour will feature stops at garden centers, schools and other sites and include educational skits and other interactive media.  Tour participants can take on segments or the entire route.  A number of partners have signed on to support the tour including City of Annapolis.  A series of pre-tour events is detailed along with other info in a Powerpoint briefing

3. Lynn Braband provided an update on a workshop planned for July 18-19, 2007, at Penn State's Great Valley Conference Center emphasizing the structural pest and landscape service industry, consumers, and links to water quality.  Target audiences include consumers, land-grant university folks, environmental ngos and others.  The Northeast Region Community IPM Working group is coordinating the two-day event which will include working and breakout sessions on structural and garden/landscape IPM and a tour of Longwood Gardens and other sites to see IPM in action.  The Working Group will meet in Annapolis in early November to finalize planning.

Suggestions for future calls: Healthy Garden, Healthy Home Program (San Diego County), working with big box retailers, regulatory approaches, Chesapeake Club Lawn Program, how to go about expanding a local program to state (or national).

Next Call: TBA

Upcoming Events: 

  • NE Community IPM Working Group conference, July 18-19, 2007, contact Lynn Braband, or Mary Kay Malinoski, for more information. 

  • Chesapeake Bay Watershed Eco Tour, September 2007 and pre-events leading up to that date, contact Ed Brandt, for more information.

For snapshots of current programs and links to additional resources, see http://www.ipminstitute.org/Retailer_IPM_Education.htm

New on the website:
Eco Tour briefing (ppt file) http://www.ipminstitute.org/Articles/Eco%20tour%20of%20Chesapeake%20Bay%20Watershed%20overview.ppt


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